Selling a device and trading in

Sell your device for cash

1. Choose your model and exact configuration.
2. Answer the condition questions and review the estimate.
3. Save your estimate or individual assessment request without signing in.
4. Leave your email so our team can contact you about shipping and inspection.
5. Review the inspection outcome before the separate payout.

Trade in alongside a purchase

You pay the normal total for your new purchase. Your old device has a separate record and is paid for after inspection and agreement on the final value. Its estimate is not deducted at checkout.

The old-device value can exceed the new purchase price. For example, a $310 purchase is still paid as $310; an accepted $400 old-device value is a separate $400 payout after inspection.

1. Start an assessment from a product page or your cart.
2. Save the estimate and continue to your cart to review the items and optional protection. Complete your purchase at checkout; your old-device payout is handled separately after inspection. Contact our team about a purchase and device-sale follow-up.
3. Open Sales & trade-ins and explicitly link your completed purchase.
4. Confirm device handover and review the inspection outcome.

How the estimate is calculated

Your estimate is 60% of the matching Zaltova sale price for your exact model, configuration and assessed condition, rounded down to whole US dollars. For example, a matching $400 store price gives a $240 estimate.

If there is no verified matching price, if the device is damaged, or if important details need checking, our team will assess it individually. An estimate remains subject to device inspection.

Prepare your device

Back up your data and remove personal accounts, activation locks and device-management profiles. Erase personal data before handover. Include the accessories identified in your assessment. We’ll confirm handover arrangements with you before you send a device.

Cancellation, updated offers and returns

You can cancel a saved sale or trade-in before device handover. After handover, contact support about next steps. If inspection changes the value, review the updated offer and choose whether to accept it or request your device back. A pending device return does not trigger a payout.

Find your record

You can save an assessment without signing in or registering. Keep the device reference and leave your email so our team can contact you about the next steps.

Need help?

An online estimate does not book a shipment or transfer funds. Our team confirms eligibility, handover arrangements and any final offer before a device is sent or a payout is arranged.